Website Terms and Conditions
Last updated: July 2025
Welcome to Wizooo Ltd!
These terms and conditions outline the rules and regulations for the use of Wizooo Ltd’s website, located at www.wizooo.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Wizooo Ltd if you do not agree to take all of the terms and conditions stated on this page.
1. Interpretation and Definitions
- “Company,” “we,” “our,” or “us” refers to Wizooo Ltd, a company registered in the United Kingdom.
- “You” refers to the individual accessing or using the website.
- “Services” means all products and services offered by Wizooo Ltd, including event bookings, home bake kits, and related content.
2. Use of the Website
- You agree to use the website only for lawful purposes.
- You must not use the site in any way that breaches any applicable laws or regulations.
- You must not misuse our website by knowingly introducing viruses, Trojans, or other material that is malicious or technologically harmful.
3. Intellectual Property Rights
- All content on this website, including text, graphics, logos, images, and software, is the property of Wizooo Ltd or its licensors and is protected by intellectual property laws.
- You may not reproduce, duplicate, copy, sell, or exploit any part of the website without express written permission from us.
4. Booking and Purchasing
- All bookings and purchases made through the site are subject to availability and acceptance.
- Payments are processed securely via third-party providers (e.g., Stripe, SimplyBook).
- It is your responsibility to provide accurate information during checkout and booking.
5. Cancellations and Refunds
Events: You may cancel or reschedule your event up to 7 days in advance of the booking date. Cancellations will be refunded by way of a voucher that can be used within 12 months of the voucher date.
Bake Kits: Bake kits are available for collection only and are non-refundable once prepared, unless the product is faulty.
For more details, please refer to our dedicated Cancellation & Refund Policy.
6. Privacy and Cookies
- By using our website, you agree to our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your data.
7. Limitation of Liability
- Wizooo Ltd is not liable for any loss or damage resulting from your use of the website or services, to the fullest extent permitted by law.
- We do not guarantee that the website will always be available or error-free.
8. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of these websites.
9. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
10. Contact Us
For any questions or concerns about these terms, please contact us at:
Wizooo Ltd
27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
Email: info@wizooo.com
Website: www.wizooo.com
Privacy Policy
Last updated: July 2025
At Wizooo Ltd, we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Data We Collect
- Identity data (e.g., name)
- Contact data (e.g., email, phone number)
- Transaction data (e.g., payments, bookings)
- Technical data (e.g., IP address, browser type)
- Usage data (e.g., pages visited, time on site)
2. How We Collect Data
- Through online booking forms (SimplyBook)
- During checkout and payment (Stripe)
- Via cookies and analytics tools (e.g., Google Analytics)
3. Legal Basis for Processing
- Your consent
- Contractual necessity (to provide services)
- Legal obligations (e.g., record-keeping)
4. Use of Personal Data
- To manage bookings and process payments
- To send confirmations and service communications
- To improve our website and user experience
- To send marketing communications if you opt in
5. Data Sharing
- With service providers like Stripe, SimplyBook, Google Analytics
- With legal or regulatory authorities as required by law
6. Data Retention We retain personal data only as long as necessary for the purposes collected or as required by law.
7. Your Rights You have the right to:
- Access your personal data
- Correct or erase data
- Withdraw consent
- Object to processing
- Complain to the ICO (Information Commissioner’s Office)
8. Contact For privacy-related requests, contact us at: info@wizooo.com
Cookie Policy
Last updated: July 2025
Our website uses cookies to improve your browsing experience and analyse traffic. This policy explains what cookies are and how we use them.
1. What Are Cookies? Cookies are small text files stored on your device when you visit a website.
2. Types of Cookies We Use
- Necessary cookies: Required for website functionality
- Analytics cookies: Help us understand visitor interactions (e.g., Google Analytics)
- Functional cookies: Remember user preferences
3. Managing Cookies You can manage cookie preferences through our cookie consent banner and via your browser settings.
4. Third-Party Cookies We may use third-party services like Google Analytics, which place cookies to gather anonymised usage data.
5. Consent By using our website, you consent to our use of cookies as described. You can withdraw consent at any time via the cookie banner.
6. Contact If you have questions about our cookie use, contact us at: info@wizooo.com